Impact you can defend.

“Learning impact” means something specific at ThinkPair — grounded in the frameworks the field already trusts, and reported honestly across six levels of evidence.

Completions measure exposure, not learning.

A completion rate tells you someone opened a course. It doesn’t tell you they learned it, remembered it, or changed how they work. You’ve already paid for a platform and a content catalog — can you prove anyone actually got better?

Course completed · 100%

What the old report tells you

but

Did anyone actually get better?

What ThinkPair answers

Grounded in established training science.

ThinkPair’s measurement rests on the frameworks the field already trusts — so “impact” means something specific, not marketing.

Kraiger, Ford & Salas

What to measure

Their learning-outcomes taxonomy defines the cognitive, skill, and affective outcomes we assess.

Dimitrov & Rumrill

How to measure

Pre-test/post-test principles that isolate genuine learning gain from noise.

Baldwin & Ford

Whether it transfers

The transfer-of-training model that checks whether learning actually reaches the job.

Six levels of evidence — reported separately.

We never blur exposure and impact into one number. Each level is measured and reported on its own, so you see exactly how far learning travels.

  1. 1

    Engagement

    Completion rate, time spent.

  2. 2

    Learning

    The gap between pre-test and post-test.

  3. 3

    Skill

    Scenario and role-play performance scores.

  4. 4

    Retention

    A delayed test 2–6 weeks after training.

  5. 5

    Transfer

    On-the-job application, verified by employee and manager checks.

  6. 6

    Business impact

    Claimed only when reliable KPI data supports it.

Every number is backed by real data.

We present pre/post improvement as learning gain and workplace-application data as transfer rate. We claim business impact or ROI only when reliable KPI data supports it. Reporting an impact figure with nothing behind it is against our principle.

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Methodology — ThinkPair